Privacy Policy

Personal Information

• Name, email address, phone number, and physical address
• Payment information when you make a purchase, inquiry, or request a quote
• Vehicle preferences, trade-in details, and financing information
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
• Driver's license or identification information as required for vehicle transactions

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

Customer Communication Records

• Records of inquiries and service requests
• Appointment details and preferences
• Vehicle purchase history and feedback

We use the information we collect for the following purposes:

• Providing and improving our auto sales services
• Processing transactions, financing applications, and payments
• Communicating with you about your vehicle inquiries, appointments, and promotions
• Sending appointment reminders, test drive confirmations, and service updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
• Complying with applicable laws and regulations

Opt-In & Consent

• You will only receive messages if you have explicitly opted in via our website forms or scheduling pages
• We maintain timestamped records of all opt-in actions and the consent language presented at the time
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws
• Consent to receive SMS messages is never required as a condition of any purchase or service

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP" to any message you receive from us
• You will receive a final confirmation message confirming your unsubscribe status
• No further messages will be sent unless you re-opt in
• All opt-out requests are processed within 24 hours

Message Frequency & Content

• Message frequency varies based on your interactions with our dealership
• Messages will be directly related to the vehicle services and appointments you have requested
• We do not send promotional content without your specific consent

Help & Support

• Reply "HELP" for assistance, or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional U.S. carriers

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

Service Providers

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling, CRM software)
• SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
• All service providers are contractually obligated to maintain confidentiality and data security

Legal Compliance

• When required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers

• In the case of mergers, acquisitions, or sale of assets, your data remains protected under the terms of this policy

We implement and maintain reasonable security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and system updates
• Employee training on data protection best practices
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences and past vehicle searches
• Improve website functionality and user experience
• Measure the effectiveness of our marketing and services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

You have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing emails by clicking "unsubscribe" in any of our emails
• Opt out of SMS messages at any time by replying "STOP"
• Request information about how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information in Section 10 below.

Our website may contain links to third-party websites, including lenders, vehicle history services, and other automotive resources. We are not responsible for the privacy practices of those sites and encourage you to review their individual policies. This Privacy Policy applies only to information collected by Dann's Discount Auto Sales, Inc.

We may update this policy periodically. The latest version will always be available on our website with the effective date posted at the top of the page. For significant changes, we will notify you by email or through a prominent notice on our website.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

By using our website and services, you consent to this Privacy Policy.